ERC - Global Advantage - Durban, south africa

Durban,
South Africa

An industry leading facility in a place you
wouldn’t expect.

ONLY A TRUE global partner

can give you access to the best the world has to offer.

If you’re ready to leap forward…

Durban is a fast-growing commercial hub with excellent infrastructure...

With excellent infrastructure for end-to-end customer engagement, a strong emerging economy, a stable democracy and a mild-weather environment.

What really sets it apart is its people—a team who are as talented and motivated as they are culturally aligned to the U.S. As ERC’s premiere far-shore offering, South Africa presents a value that is not only comparable to other countries, but far greater.

Opportunity

In south africa

PEOPLE

Our technology is best-in-class. But it’s our people who never miss a connection.

Highly educated and motivated with an exceptional work ethic.

English-speaking with an accent positive customer experience.

A strong cultural alignment with the U.S., providing a strong brand experience for your customers.

INFRASTRUCTURE

Of all the options in the world, we choose locations that are world class.

A world-class secure and economically stable environment backed by tremendous government support.

Redundant power source and hardware, fully interconnected with ERC’s dual, U.S.-based data centers, which maintain the highest rating possible.

South Africa’s best-in-class, Multiprotocol Label Switching networks maintain the industry’s highest quality of service levels.

VALUE

We’ll add life to your business. You’ll outgrow your competition.

Cost-comparable offering to the Philippines.

Significantly more valuable per transaction, due in part to an accent positive, culturally-aligned workforce.

Consistent top performance driven by ERC's proven processes and technology.

Durban SITE

photo Tour


Wired to win
Our IT infrastructure is stable, secure and scalable with full redundancy in systems for disaster recovery and uptime, UPS, generator, PCI and other requirements aligned to our clients’ needs.

Wired to win
Our IT infrastructure is stable, secure and scalable with full redundancy in systems for disaster recovery and uptime, UPS, generator, PCI and other requirements aligned to our clients’ needs.
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